The man, referred to only as Ron, came to the rescue of the customer at the Trafford Park, Manchester, shop after she realised she had left her card at home.
He generously offered to pay for the woman’s shopping out of his own pocket – and has now been nominated for an Asda Service Superstar Award after the shopper wrote to the store to thank Ron for his kind deed, reports the Manchester Evening News.
His kind actions were brought to people’s attention on Asda’s Facebook page, with a post that read: “Everyone at our Trafford Park store is so proud of their colleague Ron who paid for a regular customer’s shopping out of his own pocket after she’d accidentally left her bank card at home.
Adam Gerrard / Daily Mirror)
“Ron, who’s worked at the store for 16 years, has been nominated for an Asda service superstar award after the lady wrote to our store to thank Ron, saying that her ‘faith in human beings had been restored’.”
The heart-warming details were further explained by the supermarket’s customer trading manager, Ana, who said the shopper had rushed in just after 6 am on her way to work before realising she’d left her card at home.
And rather than telling the woman she’d have to leave without her shopping, Ron stepped up to pay the £42 himself – leaving the shopper “utterly shocked” by his kindness.
The Facebook post continued: “Ana, our store’s customer trading manager, said: ‘The lady was hurrying to work and when she got to our store at 6.15 am she realised while on the self-scan that she’d left her bank card at home.
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“She told Ron what she’d done and asked if he could he put the shopping away until later that afternoon, saying she would go home after work and come back – about a 45-minute round trip.
“Ron knew the customer was a regular and told her not to worry about it and paid the £42 for her shopping himself. He was very happy to help out and said the customer could return at her convenience to pay him back, which she did later that day.
“The customer was utterly shocked by Ron’s kind act.”
Commenters on the post were quick to heap praise on Ron, with many saying they will “thank him personally” when they next visit the Trafford Park store.
One woman said: “Ron is such a wonderful asset to Asda Trafford Park. He is always so pleasant and helpful and it’s always lovely to see him. It doesn’t surprise me at all that he would have done this, he really is the perfect gentleman. Well done Asda for recognising this brilliant member of staff, and well done Ron – this is well deserved.”
While another added: “I am a regular customer at this store at Trafford and recognise Ron. This man is amazing and deserves a special award in recognition of his service, not only to customers but also to Asda. Next time I am in the store I will seek out Ron and thank him personally.”
And a third customer posted: “Well done Ron. A lovely thing to have done. How refreshing to hear of compassion and generosity. Asda, I’m glad you’re recognising a sweet work colleague.”
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