A mum’s home has been destroyed by “chronic leaks” after water poured through her fire alarm.
Angela is a leaseholder at the Aylesbury Estate in South London and lives in a three-bedroom property with her brother, and 15-year-old daughter.
She says her home has been severely damaged after a downpour of rain got into her house on August 6 this year, MyLondon reports.
The leaks caused mould to grow on the carpets as well as damp walls, floorboards, sofa and mattress.
Angela and her family are still waiting for the damage to be repaired.
One night in August, Angela and her daughter were up until 3am mopping, cleaning the floors, and replacing the bowls “all night long” as rainfall leaked into the home.
She said: “It was dripping water, it started off quite small. We got buckets and bowls to collect the water and we were having to mop the place afterwards and air the place out.”
“It was going through the walls and door frames, causing bubbles on the ceilings, penetrating everything. It’s gone through the carpets, mattresses, and sofa in the living room.”
The mum-of-one said she eventually “ran out of bowls to collect water” as the rain was “unstoppable” and leaks were seeping through the walls.
The leaks affected almost every room in the property, with rain pouring through the fire alarm and travelling near electrical sockets in the kitchen.
She said: “I’m really concerned with the water travelling everywhere. My concern was the kitchen. I asked someone to come round to check whether this place is safe.
“The water was in the kitchen going through the walls and I was concerned it might go through the socket that the cooker is connected to. My concern was for them to check structurally if it is safe.”
Angela said she had raised the issues with the council but claims she is not “being listened to or heard”.
She said repair teams have visited the property but say they cannot find the cause of the leak.
Angela and her daughter have not been offered temporary accommodation despite the persisting issues in their property.
Furthermore, Angela has described how her property often does not have access to hot water and her heating has not been turned on for weeks.
Angela says all these issues have lead to her teenage daughter falling ill with a cold for two weeks.
Angela added: “As the days progress and the rain gets harder, the damage has been getting worse. With no heating as well, it’s been a total nightmare.
“In the evening we are having to wear layers and clothing, it’s freezing cold…You step into the shower and as you are about to take the shower, you find there’s no hot water. Sometimes we go without heating for a week or two… and nothing is being done.”
The Aylesbury Estate is currently undergoing a “regeneration” programme which will see the estate demolished block by block and replaced by more than 3,500 homes by 2032.
Councillor Stephanie Cryan, a cabinet member for council homes and homelessness, told MyLondon yesterday: “We accept that properties on Aylesbury estate are very old now, and definitely do not meet the high standards of our new homes.
“They have significant design flaws that make finding the source of leaks and other issues difficult, and despite our best efforts, fixing them can be very challenging.
“This is one of the many reasons we decided to rebuild on the estate, so that we can offer residents the high-quality new homes they deserve.”
The Cllr added: “The district heating at Aylesbury estate works on an automatic system that kicks in if the temperature consistently dips below a certain level for over five consecutive days.
“This may mean it can appear to be intermittent, particularly if it’s an unusually warm autumn. As of this week, the heating system was turned on for the winter so will be consistent during the colder months.”